Privacy Policy 

We may process the following categories of personal data about you: Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance, or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims. Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. (We do not keep your card details once we have processed the payment). We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter such a contract. User Data that includes data about how you use our website. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Terms and Conditions

High Class Camping ltd reserves the right to change this website, including prices and terms and conditions, without notice. We also reserve the right to refuse entry to the campsite, cancel bookings, or instruct people to leave the campsite for any reason (for example due to inappropriate behaviour, dangerous weather or site conditions.)

Booking and Cancellation

A booking contract will exist as soon as we issue our booking confirmation email and you have paid a deposit. This booking is made on the terms of these booking conditions. The person making the booking (the lead name) must be over 18 years old and when you make a booking you guarantee that you have the authority to accept and do accept these terms and conditions on behalf of your party.

Should you wish to cancel your booking the deposit and any other payments made will be refunded provided we can refill those dates with another booking. Any cancellation or change must be confirmed in writing / email, by the person who made the booking. 

The Glamping site is not liable for refunds or expenses you incur in the event we are prevented from fulfilling your booking as a result of circumstances beyond our control. Such circumstances shall include (but are not limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, health risks or such similar events (“Force Majeure”) We strongly advise visitors to take out full holiday insurance to cover cancellations, public liability, personal belongings, loss etc.

High Class Camping accepts no liability for accident, loss of property or personal injury incurred during stay with us. 

Use of the tents and any other facilities is the responsibility of the Guest and is done so at their own risk. 

By making a booking, you confirm you acknowledge these Terms and Conditions and that you are aware of the risks, hazards, and dangers of personal injury by entering onto the site.  

Should any facilities, equipment, or items, be damaged wilfully, as a result of inappropriate usage or behaviour, as a direct result of failing to respond to instructions from High Class Camping staff or due to your negligence you will be held responsible for the cost of repair or replacement of that item. 

Camping in Britain can mean dramatic variance in weather in a short period of time. Whilst we supply certain facilities and equipment, as described on the facilities page of our website, it is still camping and you are responsible for your own well being and comfort regarding appropriate clothing and footwear etc. 

Fires on site are only permitted within the bbqs, fire pits as supplied or authorised areas designated by us and subject to environmental conditions.